Senior Solution Specialist, Workflow & Automation

Work Location:  Kowloon Bay

Responsibilities

  • Identify, understand and define business requirement from client, preparing for the technical proposal, system demonstration and proof of concept during the pre-sales stage
  • Provide technical support and assist sales team for closing deal
  • Align with internal parties for technical materials including sales presentations, proposals, demonstrations and tender bidding
  • Collaborate with internal solution teams on project implementation, e.g. Refining the requirement for SOW preparation, system design etc

Requirements

  • Degree in Computer Science / Information Technology or related discipline
  • At least 2 years solid experience on pre-sales (Enterprise Content Management solutions)
  • With skill set in enterprise business solutions like Data capturing & document management and RPA.
  • Preferably knowledge on vertical industries, e.g. finance, logistics or property management
  • With working experience on consulting company and general knowledge on REST and Scripting would be an advantage
  • Excellent command of written and spoken English and Cantonese with Mandarin

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Date:  30 Apr 2024
Job Type:  Contract (> =1 yr)

About Ricoh

For over 50 years, Ricoh has led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.  

Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all.

That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.