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Business Analyst (Contract)

Work Location:  Kowloon Bay
  • Review and evaluate operational processes to identify improvement opportunities and make recommendations on the process re-design.
  • Apply Business Process Improvement methodology and toolset to improve / optimize processes.
  • Identify areas for digital transformation, and leverage the usability and functionality of Robotic Process Automation to streamline the operation process.
  • Engage key stakeholders in the measurement of operational performance metrics such as costs, SLA, processing / turnaround time and quality in the process re-engineering.
  • Participate in the solution evaluation process, ensuring the technical solutions align with the business needs.
  • Assist in the development of IT Governance, participate in the IT quality assurance and the ISO management systems (e.g. ISO27001, ISO14001).
  • Degree holder or above in Business Administration / Operations Management / Information Systems for Business or related business disciplines
  • With 3-5 years relevant experience in workflow study, process re-engineering and business analysis
  • Good command of written and spoken English and Chinese
  • Detail-minded, Good analytical skills and able to work independently
  • Immediate available is highly preferred
  • 1-Year Contract

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Job Type:  Contract (> =1 yr)

About Ricoh

For over 50 years, Ricoh has led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.  

Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all.

That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.