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Consultant, Communication Services

Work Location:  Kowloon Bay

Responsibilities

  • Provide solution consultation and support to enterprise customers
  • Work with sales team and execute technical strategies to achieve business objectives
  • Design, develop and present to customers about technical solutions and associated sales proposals
  • Identify and pursue new business opportunities
  • Collaborate with cross-functional teams to ensure successful deployment of projects
  • Execute ongoing customer consultant support and system enhancement recommendation
  • Participate in Vertical Market technical solution development with Marketing Team to provide the input concerning of customer needs, market information and competitive insight

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • Minimum of 5 years of experience in technical consulting for workplace technology, UC/AV, collaboration solution
  • Proven track record of delivering technical solutions to customers
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Excellent command of written and spoken English and Cantonese with Mandarin being a definite advantage
  • Candidate with less experience will be considered for the position of Solution Consultant

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.
Date:  19 Apr 2024
Job Type:  Permanent

About Ricoh

For over 50 years, Ricoh has led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.  

Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all.

That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.

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