Enhance customer journey through communication with customers and various departments
Organise online or onsite training workshops
Develop different product, software or system learning materials
Collect and analyse customer feedback to identify improvement opportunities
Requirements
High diploma or above in Business Administration, Information Systems, or related disciplines
1 year working experience is preferred
Proficient in MS Office applications e.g. Microsoft Word, Excel, PowerPoint, Video editing applications
Good command of both English and Chinese
Customer oriented, detail-minded, a good team player with good interpersonal skills
Positive and proactive attitude with strong sense of responsibility
Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.
Date:
4 May 2024
Job Type:
Permanent
About Ricoh
For over 50 years, Ricoh has led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.
Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all.
That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.
