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Senior IT Specialist

Work Location:  Kowloon Bay


  • Provide level 2 technical support for ITS business
  • Coach and uplift ITS skills and knowledge of engineers
  • Monitor and check quality of service delivery on ITS services
  • Stay well-informed of proactive monitoring of IT services and cloud back up services


  • Bachelor’s degree in computer engineering, information technology, computer science, or equivalent
  • Minimum 5 years of IT related experience
  • Solid experience in Server deployment, upgrade and migration in Email, AD Domain, VM etc
  • Knowledge in infrastructure, cloud platform, HCI, VDI is an advantage
  • Certificate in CCNP/ NCAP/AWS is an advantage
  • Good analytical and communication skills
  • Good command in written and spoken English and Chinese
  • Candidate with less experience will be considered as Specialist

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Date:  16-Jan-2022
Job Type:  Permanent

About Ricoh

For over 50 years, Ricoh has led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.  

Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all.

That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.