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Service Delivery Operator

Work Location:  Kowloon Bay
  • Provide document management services in print room such as scanning, copying, binding, etc.
  • Perform mail room operation duties such as handling incoming or outgoing mails
  • Perform 1-tier onsite technical support on multi-functional printing machine
  • Provide technical advice and troubleshooting to clients
  • Monitor the machines status via system and prepare usage report
  • Replenish toner and paper with proper inventory management
  • Prompt response to client’s queries and communicate in a professional manner
  • Perform data entry and provide other administrative support when required
  • F.5 or above
  • Previous experience in print room is highly preferred
  • 3 years’ office administration and clerical support experience
  • Attentive to details, fast and accurate
  • Customer-oriented and willing to learn
  • Good PC skills
  • Good command of English and Chinese
  • Willing to work with flexible working hours and locations

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Job Type:  Contingent

About Ricoh

For over 50 years, Ricoh has led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.  

Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all.

That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.