Solution Engineer

Work Location:  Kowloon Bay


  • Responsible for Document Management System (DMS) solution project deployment and post services
  • Confirm user requirements, function specification and prepare related documentations for customer endorsement
  • Self-develop and/or coordinate with the team for the program coding (.NET & JavaScript)
  • Collaborate with project manager / team lead with scheduling, resourcing and management of technical activities to ensure project accuracy and quality
  • Determines task details of projects by understanding the design overview and scope of work handed over by pre-sales team
  • Determines the time requirements of project task by liaison with pre-sales support and / or customers and technical studies
  • Prepares project status reports and recommendations


  • Higher Diploma  in Computer Science or IT or related discipline
  • At least 3 years relevant working experience in DMS related industries
  • Proficient in programming with .NET & JavaScript
  • Holder of MTA, MCSA, Web Applications certificate or equivalent is an advantage
  • Strong PC hardware & software, MS Windows, basic server & network knowledge
  • Good communication skills in both written and spoken English
  • Good team player, able to take ownership and can work independently

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.

Date:  30 Aug 2023
Job Type:  Permanent

About Ricoh

For over 50 years, Ricoh has led the way in providing innovative workplace solutions for our clients in Hong Kong and Macau. In the early days, we specialised in digital copiers, then expanded to smart technology and cloud solutions, ensuring our clients stay ahead of the game.  

Ricoh Hong Kong has always been guided by our founder’s vision of Spirit of Three Loves: love your neighbour, love your country and love your work. These principles are the basis of how we conduct our business, and they encourage us to constantly contribute to the wellbeing of all.

That’s why, today, Ricoh Hong Kong has developed from being a company that supports offices into a market leader of smart workplace solutions and services. We are ready for a future driven by innovation and technological advancements, and we look forward to helping our clients embrace change as we do so ourselves.