Technical Support Engineer
Work Location:
Kowloon Bay
Responsibilities
- Assist supervisor to operate network operation centre in high service level
- Perform health checks and monitor system performance
- Troubleshoot and resolve incidents and problems
- Perform system/networking infrastructure upgrade and maintenance
- Assist in system documentation and preparation of reports
Requirements
- High Diploma/ Diploma in Information Technology, Computer Science, engineering, or Telecommunications is preferred
- Certificate holder of CCNA/ NCAP/ MCSE Certificate is an advantage
- Experience in IT operations management and data centre environment
- Experience in VMWare ESXi skill and VMWare Horizon is an advantage
- Minimum 3-years relevant working experience
- Good analytical and communication skills
- Good personal communication skills and positive mindset
Date:
16 Sep 2023
Job Type:
Permanent